FAQ

Is there a minimum number of parcels I need to ship to open an account?

Our customer base is made up of SME sized businesses and we don't set minimum shipping numbers

How will I know my parcel has been delivered?

You will receive an automated email with details of who signed for your package

What is a parcel consignment?

Unlike some carriers we charge you for the weight of a shipment and not the number of items,for example 4 items at 10 kilos would be the same charge as 1 item at 10 kilos assuming it was the same address

Brexit

How will brexit effect me shipping overseas

there may be changes on what paperwork will be required to ship inside of the European Union after the UK exits. We cant confirm what will be required as yet or what duties or taxes may. be applicable. details of changes will be available on our news section and updated when available

What insurance cover do I receive

UK domestic shipments are covered by the APC standard transit liability details of which are available in DOWNLOADS or at apc-overnight.com.Enhanced liability cover is available,please check with the team before shipping

Can I ship glass or liquids

Yes you can ship glass and liquids via the APC overnight network using the fragile handling service but no liability cover is offered

FAQ